Description
The Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) v1.0 is a 3-day instructor-led course that introduces learners to the information to troubleshoot Cisco wireless networks. The course provides guidelines for troubleshooting Wi-Fi architectures of Cisco wireless components.
This course provides learners with hands-on labs to reinforce concepts. Concepts taught include troubleshooting Cisco AireOS Release 8.0, Cisco Prime Infrastructure Release 2.2, and Cisco Identity Services Engine (ISE) Release 1.3 features.
This course is part of Cisco Certified Network Professional Wireless (CCNP Wireless) certification track.
This course provides learners with hands-on labs to reinforce concepts. Concepts taught include troubleshooting Cisco AireOS Release 8.0, Cisco Prime Infrastructure Release 2.2, and Cisco Identity Services Engine (ISE) Release 1.3 features.
This course is part of Cisco Certified Network Professional Wireless (CCNP Wireless) certification track.
Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
- Identify common troubleshooting approaches
- Identify and describe wireless infrastructure issues
- Identify core wireless infrastructure issues
- Identify wireless security issues
Outline
The course contains these components:
- Identify Common Troubleshooting Approaches
- Describing Network Troubleshooting Methodology
- Describing Network Troubleshooting Tools and Resources
- Identify Wireless Infrastructure Issues
- Troubleshooting Client Connectivity Issues
- Troubleshooting Client Performance Issues
- Challenge Lab: Client Authentication Failure
- Challenge Lab: Client Connection Failure
- Challenge Lab: Client Unable to See the Employee WLAN
- Challenge Lab: Poor Performance on 2.4 GHz
- Identify Core Wireless Infrastructure Issues
- Troubleshooting AP-to-Controller Issues
- Troubleshooting Wireless-Related Wired Infrastructure Issues
- Troubleshooting Cisco FlexConnect
- Challenge Lab: APs Are Not Joining the Controller, Example 1
- Challenge Lab: APs Are Not Joining the Controller, Example 2
- Challenge Lab: Client Roaming Is Not Handled Seamlessly
- Challenge Lab: No Access to wlc1 from the Network, Example 1
- Challenge Lab: No Access to wlc2 from the Network, Example 2
- Challenge Lab: New 802.11ac APs Are Not at Maximum Performance
- Challenge Lab: FlexConnect Local Switched WLAN Issue
- Challenge Lab: FlexConnect APs Cannot Authenticate New Users
- Challenge Lab: APs Are Not Joining the Controller, Example 3
- Identify Wireless Security Issues
- Troubleshooting Client Authentication Issues
- Troubleshooting Guest Access Issues
- Troubleshooting Issues with RF-Related Security Threats
- Challenge Lab: Client Authentication Failure
- Challenge Lab: Guest Web Authentication Failure
- Challenge Lab: Additional Client Authentication Issues
Prerequisite Knowledge
The knowledge and skills that a learner should possess before attending this course are as follows:
- Basic knowledge of Cisco Prime Infrastructure
- Basic knowledge of Cisco ISE
- Basic knowledge of Metageek Channelizer Software
- Basic knowledge of Voice Signaling Protocol
- Basic knowledge of quality of service (QoS)
- Basic knowledge of Application Visibility and Control
- Basic knowledge of LAN switching
- Knowledge that can be gained by attending the Interconnecting Cisco Networking Devices Part 1 (ICND1) course
- Knowledge that can be gained by attending the Implementing Cisco Wireless Network Fundamentals (WIFUND) course