Description

The Acano Certified Operator (ACO) v1.0 is a 4-hour virtual instructor-led training (VILT) with hands-on lab exercises that introduces learners to the operation and troubleshooting of the Acano applications and Web Real-Time Communication (WebRTC) client to enable the support of end users.

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:
  • Operate the Acano applications and Acano WebRTC client
  • Use troubleshooting techniques and tools to assist end users with Acano applications-related issues

Outline

The course contains these components:
  • Acano Operation
  • Troubleshooting Tools

Prerequisite Knowledge

The knowledge and skills that a learner should possess before attending this course are as follows:
  • PC support skills

Training Availability and Pricing